FAQ
Curious about how Fullcommerce can transform your business?

Fullcommerce is already
transforming operations in Brazil.
Here are the most common questions we receive from clients every day.
1. What is Fullcommerce?
Fullcommerce is a business model where a specialized company manages all e-commerce operations for another business. At SELIA, we take care of everything, from managing the e-commerce platform to inventory control, customer service, digital marketing, and logistics — freeing our clients to focus on what they do best.
2. How does Fullcommerce benefit companies?
Fullcommerce eliminates the need to manage e-commerce operations internally. At SELIA, we use our expertise to reduce operational costs, increase efficiency, and enable businesses to focus on strategy and product development.
3. Is Fullcommerce suitable for every type of business?
While Fullcommerce can benefit a wide range of businesses, it is especially valuable for companies that lack the expertise or resources to manage e-commerce on their own. At SELIA, we work with businesses of all sizes and sectors to help them succeed in the digital commerce world.
4. How does SELIA support supply chain management?Fullcommerce suitable for every type of business?
SELIA has extensive experience in optimizing supply chains within e-commerce. We manage every complexity, from inventory control and order tracking to delivery processes. In addition, we use advanced technology to continuously monitor and adjust the supply chain, ensuring efficiency and customer satisfaction.
5. Can SELIA’s Fullcommerce solutions be customized to fit my business?
Absolutely. At SELIA, we believe every business is unique. That is why we tailor our Fullcommerce solutions to the specific needs of each client.
6. What are SELIA’s competitive advantages compared to other Fullcommerce providers?
SELIA stands out thanks to several competitive advantages. First, we offer highly customizable services designed to meet each client’s unique needs. Second, we have strong expertise across multiple industries and a deep understanding of e-commerce nuances. Third, we leverage cutting-edge technology to ensure secure and efficient operations. And finally, our commitment to high-quality customer service helps us build long-lasting partnerships.
7. What is the migration process to SELIA like?
The migration process is designed to be as seamless as possible. We handle data transfer, system integrations, and provide training for your team to ensure a smooth transition.
8. How long does it take to implement SELIA?
Implementation time may vary depending on the size and complexity of your business. However, our goal is always to minimize implementation time so you can start benefiting from our services as quickly as possible.
9. How does SELIA handle returns and refunds?
SELIA manages returns and refunds according to your company’s established policies. We work to make the process as simple and smooth as possible, ensuring customer satisfaction.
10. How can I monitor my business performance with SELIA?
SELIA provides a range of tools and reports that allow you to track your business performance. These include sales analytics, website traffic data, conversion rates, marketing campaign performance, and much more.